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ABOUT

The Welsh Auto Mechanic Team
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OUR STORY

HOW WE GOT STARTED IN EXTON, PA

Shawn & Stephanie Welsh Started Welsh Automotive in 2015. Shawn knew at an early age he always wanted to own his own business, some say his passion for cars and trucks started when his parents got him his first set of Power Wheels as a child! Shawn knew after high school that he wanted to open an automotive repair shop, he knew he needed to build the proper foundation so he went to the Automotive Training Center where he graduated with an associates degree in automotive technology.

From there his goal was to get as much experience with as many different vehicle manufacturers as possible. So from 2007, Shawn worked as a technician in many different dealerships and private owned shops to gain experience and on-site training. Shawn's Prior Work Experience:

Stephanie graduated from LaSalle University with a bachelors in education, where she worked in the public schools of Philadelphia for over 6 years. From there she joined Shawn helping to grow Welsh Automotive.

Family
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AUTO REPAIR

CUSTOMER SERVICE IS OUR #1 PRIORITY

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Welsh Automotive started in Exton, PA and has now grown to have a second location in West Chester, PA. This growth is a direct result of putting our customers first. We follow the below three pillars:

As a result of the above three pillars, our happy customers have spread the word about our quality auto repair services. Therefore, our dedication to customer satisfaction will always be paramount and in the forefront of our minds. This dedication and commitment has even trickled down to the technician level as each technician has been instructed and trained to not only be kind and courteous to our customers but use a careful eye when looking at a customer’s vehicle.

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HOW WE'VE GROWN OVER THE YEARS

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OUR EXTON, PA LOCATION

Welsh Automotive was established in August of 2015 in Exton. Since then, Welsh Automotive has strived to create a relationship with our customers to understand how they use their vehicles. This allows us to create a superb plan for servicing and repairing your vehicle that benefits you the most. That combined with high quality customer services has grown our business enough to make our dream of opening a second location a reality.

OUR WEST CHESTER, PA LOCATION

In January of 2020 Welsh Automotive expanded and opened a second location in West Chester, PA formerly known as Wiley’s Car Care. Wiley’s Car Care had been in business for over 100 years. Steve and Dawn Wiley approached Shawn and Stephanie to take over their legacy of excellence in the automotive repair industry. They shared the same beliefs that customer care is paramount.

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ANNUAL TOY DRIVE

ANNUAL TOY DRIVE

Welsh Automotive started in Exton, PA and has now grown to have a second location in West Chester, PA. This growth is a direct result of putting our customers first. We follow the below three pillars:

As a result of the above three pillars, our happy customers have spread the word about our quality auto repair services. Therefore, our dedication to customer satisfaction will always be paramount and in the forefront of our minds. This dedication and commitment has even trickled down to the technician level as each technician has been instructed and trained to not only be kind and courteous to our customers but use a careful eye when looking at a customer’s vehicle.

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GOOGLE CERTIFIED TESTIMONIALS

Below are certified reviews and testimonials gathered directly from Google My Business. Thank you to everyone who left a 5-star review! If you feel like we performed less than 5-star services, please click the link below and let us know!

about
Bonny Lowe
Feb 08, 2022

I am so Grateful for the honesty and excellent customer service I received! Austin carefully explained what was going on with my car and laid out the possible options. I will definitely be going back and I’ll refer everyone I know!

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Hoagie Douglas
Jan 12, 2022

This is a great auto shop of Exton! If you schedule an appointment ahead of time they can sometimes give a loaner car for the day which is a huge help. The manager is very kind and accommodating as well.

Polina Osipova
Polina Osipova
Jan 06, 2022

Got inspection done here with a 1 day notice, the only place who had availability last week of December (even their WC location had none). Super nice, friendly staff , dropped the car off the night before got it all done 9am next morning. They even attached a scratch-off lottery ticket to the receipt. Will bring my other vehicles here for the inspection! Update: brought another car here, again superb service, even threw in a free light bulb fix. 🙂

Atif Shaikh
Atif Shaikh
Jan 04, 2022

Called ahead and went in for inspection during lunch break. Austin is super friendly and professional. Highly recommend and I’ll definitely go back again.

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MEET OUR TEAM

team member
Shawn Welsh
President
Stephanie Welsh
Stephanie Welsh
Vice President / Head of HR & Community Involvement
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John Andrusko
Service Manager (West Chester)
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Austin Merkel
Service Manager (Exton)
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Marc Palmer
technician
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Tim Baxter
Technician
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David Nussbaumer
Technician
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Mike Wisser
Technician
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Nick's Vespaziani
Technician
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Scott Pitt
Technician
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Gary Gallagher
Technician